1. How does the software work?

The software works by installing a tracking module to the compatible cell phone. It then sends information via the Internet to the server when activity is being detected. The user can login to the website and view the activity.

3. Is there a yearly subscription fee to pay?

A one time purchase is valid for five years. If you wish to renew after that, please contact us.

4. Is the cell phone user charged for the information sent?

Every bit of data that is sent is accumulated to your monthly allowance in terms of kb/s of data. You need to check with your service provider. In many cases, data allowance is unlimited under the terms of your contract. Please note the actual amount of data that is sent is minimal, as mostly it is small amounts of text with basic information.

5. Can I use the key code more than once? Yes, you can use the key code on any amount of phones. This means you can install the application on different phones providing it is only working at one phone at a time. To monitor two or more handsets you would need to purchase a key for each handset you wish to monitor.

6. Can I hear or record the call conversations? No.

7. Will the application downloaded from www.cpr.cc work with any phone? Yes, this application will work with any of the operating software and handsets listed in this manual, or you can also check our compatibility.

8. Which operating system will the application work with?

Symbian OS 8.x, OS 9.x Windows 5.x/2003SE, 6.x Android Blackberry

9. Will it show me the entire e-mail and SMS messages? Yes, it will show the text body of incoming and outgoing SMS and email messages.

10. Do I have to install any software on my computer? No there is no software to install on the PC, the software is web based. The only installation required is on the handset to be monitored. To monitor the handset, go to www.cellphonerecon.com/admin

11. Will the cell phone user know the application is installed on the phone?

No, the user will not see the application running. It is only displayed as a photo viewer application under the settings.

12. Can the application be deleted off of the handset? Yes. Please refer to the user guide section on how to remove the application from the handset.

13. Who can I contact for support? Please e-mail support@cellphonerecon.com

14. How do I start the application on my phone? You do not need to do anything once you have installed the application. As long as you have selected ‘allow permissions’ when installing, the application will be working once installed.

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Compatibility

The Cell Phone Recon is available on the following OS: Symbian OS 9.x Phones

Cell Phone Recon is now compatible with Symbian 9.x and 8.x devices. The Symbian OS version has every feature of the Windows Mobile version, but does not record web URL's visited.

You should have an Internet-enabled service plan so the software can upload logs. Your cell phone account must have the Internet enabled so the Cell Phone Recon software can upload logs to your account.

LG KS10, LG KT610, Nokia 3250, Nokia 5500, Nokia 5700 Nokia 6110, Nokia 6120, Nokia 6121, Nokia 6124, Nokia 6210 Nokia 6220, Nokia 6290, Nokia E50, Nokia E51, Nokia E60 Nokia E61, Nokia E61i, Nokia E62, Nokia E65, Nokia E66 Nokia E70, Nokia E71, Nokia E90, Nokia N71, Nokia N73 Nokia N73 ME, Nokia N75, Nokia N76, Nokia N77, Nokia N78 Nokia N80, Nokia N81, Nokia N81 8GB, Nokia N82, Nokia N91 Nokia N92, Nokia N93, Nokia N93i, Nokia N95, Nokia N95 8GB Nokia N96, Samsung SGH-g810, Samsung SGH-i400, Samsung SGH-i450, Samsung SGH-i520 Samsung SGH-i550, Samsung SGH-i560

Symbian OS 8.x Phones

Nokia N70, Nokia N72

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Additional Requirements:

There are no special requirements for Symbian OS devices. Your cell phone account must have an Internet-enabled service plan so the Cell Phone Recon software can upload logs to your account. Windows Mobile 6.x Phones

The Cell Phone Recon Software is compatible with most smartphones running the Windows Mobile operating system. This includes Windows Mobile 2003 SE, 5.x and 6.x phones. A partial list of compatible phones is shown below. Even if you don't see your phone on this page, any Windows Mobile based smartphone (not Pocket PC) with Internet connectivity will work.

AT&T Tilt, HP iPAQ 510, HTC PPC6800, HTC Mogul, HTC Touch HTC TyTN II, Motorola Moto Q 9m, Motorola Moto Q Global, Motorola Q9C, Pantech Duo Psion WPG2, Samsung Ace, Samsung Blackjack II, Samsung SCH-i760, T-Mobile Dash 6.0 T-Mobile Shadow, T-Mobile Wing, Verizon SMT5800, Verizon XV6800, Verizon XV6900

Additional Requirements:

There are no special requirements for Windows Mobile 6.x phones. Your mobile phone account must have an Internet-enabled service plan so the The Cell Phone Recon software can upload logs to your account. Windows Mobile 5.x / 2003SE Phones

Audiovox 5600, Cingular 2125, Cingular 3125, Cingular 8525, CN3 Mobile Dopod 515, Dopod 557w, Dopod 586w, Eten M700, HP iPaq hw6920 HP iPaq hw6925, HTC MTeoR, HTC P4350, HTC S310, HTC S620 HTC TyTn, i-mate JAQ, i-mate JAQ3, i-mate Smartflip, i-mate Smartphone i-mate Smartphone2, i-mate SP3, i-mate SP3i, i-mate SP5, i-mate SP5m i-mate SPL, MIO 8380, Motorola i930, Motorola MC9097-G, Motorola MC70 Motorola Moto-Q, Motorola MPx200, Motorola MPx220, Motorola Q, O2 Xda Cosmo O2 Xda IQ, O2 Xda Phone, O2 Xda Phone II, Orange MPx200, Orange SPV Orange SPV c500, Orange SPV c550, Orange SPV c600, Orange SPV e100, Orange SPV e200 Pantech PN-820, Qtek 7070, Qtek 8010, Qtek 8020, Qtek 8060 Qtek 8080, Qtek 8100, Qtek 8300, Qtek 8310, Qtek 8500 Sagem myS-7, Samsung BlackJack, Samsung i600, Samsung SCH-i730, Samsung SGH-i300 Samsung SGH-i320, Sierra Wireless Voq, Smart Amazing Phone, Sprint IP-830, Sprint Moto-Q T-Mobile Dash, T-Mobile SDA 1, T-Mobile SDA 2, T-Mobile SDA 3, Verizon Moto-Q Verizon PN-820, Verizon XV6700

Additional Requirements:

The Windows Mobile 5.0/2003SE version of Cell Phone Recon is designed on the .NET platform. You will need to install the Microsoft Compact .NET Framework files to your phone. This is an easy free download and we provide instructions. Dependent on how much memory is free on your phone you may need to install onto your phone's memory card. But usually it will fit on your phone itself. This installation is not required for Windows Mobile 6.x Phones. Android Phones

Acer Liquid A1 1.6 Bluelans Sciphone N19 1.5, SciPhone N21 1.6 Geek'sPhone Geek'sPhone 1.5 Cupcake General Mobile General Mobile DSTL1 Imaginary 1.6 HTC Dream, T-Mobile G1, Era G1 in Poland 1.0 through 1.6 HTC Hero, 2.1, HTC Droid Eris T-Mobile G2 Touch, T-Mobile myTouch 3G Droid Incredible 2.1 (�clair) with HTC Sense UI HTC Desire, HTC Legend, HTC Magic, 1.5, 1.6, HTC Sapphire docomo HT-03A in Japan HTC Tattoo (formerly HTC Click) 1.6, HTC Eco 4G (Formerly HTC Supersonic) 2.1 Google Nexus One, 2.2 Codenamed HTC Dragon, HTC Passion Huawei U8230 1.5 LG Group GW620 Eve dubbed GW620 Linkme (for the Italian Market) 1.5 GT540 Optimus Also known as the GT540 Swift 1.6 Motorola Motorola Quench, Motorola MB501 1.5 (upgradable to 2.1) Motorola Backflip, Motorola MB300, Motorola Droid, Milestone 2.1, Motorola Devour 1.6, MOTO XT800 "2.0", MOTO MT710 Ophone OS 1.5, Motorola CLIQ, DEXT 1.5 Pentech Sirious Sky 2.1 Samsung Group Samsung Behold II 1.5, Samsung I7500 1.6, Samsung Galaxy, Samsung Moment 2.1, Galaxy A(SHW-M100S), Samsung I5700 1.6, 2.1, Samsung Spica, Samsung Galaxy Portal Sony Ericsson Xperia X10 1.6 Tiger Tiger G3 1.5

BlackBerry Phones

BlackBerry 8100, 8110, 8130, 8300, 8310, 8820, 8830, 8800, 8330, 8230, 8520, 8220, 8900, 9000 Bold, 9630 Tour, Storm 9530, 9700

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NOTE: You must have physical possession of the target smartphone in order to install the tracking software onto the phone. The Cell Phone Recon software cannot be remotely installed.

A stainless steel gun metal web key which is required to start the activation process. A detailed user manual and 5 year license.