Return Policy made simple!

RETURN POLICY: Strongmansecurity.com provides a 30-day money back guarantee on all products and services purchased, except special order items. If for any reason you are not satisfied with your purchase, simply notify us by phone at 973-956-9569 and we will immediately issue a Return Merchandise Authorization Number. *Some subscription based products such as GPS tracking devices and Alarm monitoring may be subject to an early termination fee*

NO RESTOCKING FEES There shall be no restocking fees if the items are returned in perfect re-sellable condition. Any shipping charges accrued from Strongmansecurity.com are none refundable unless the return is due to our error.

CONDITIONS The following terms must be met by you. Return the merchandise to us within 30 days of your original receipt of the order. You MUST call our Support number at (973) 956-9569 M-F 9:00 AM to 4:00 PM for a RMA Number. The products must be returned in new, resalable condition. Carefully repackage and double-box the merchandise and clearly mark the RMA on the outside package You must include all packaging materials. Packaging materials must not be torn or damaged. All manuals and warranty registration cards must be unmarked and in new condition. We recommend items be shipped with a tracking number Any programming MUST be reset back to factory default.

RETURN SHIPPING You must pay any return shipping expense. Upon receipt of the returned merchandise in good order in compliance with the above and within 30 days of original delivery, we will issue credit to your charge account. You may elect to receive store credit towards another purchase or to simply receive a refund. Please let us know if you would like a store credit

*Some subscription based products such as GPS tracking devices and Alarm monitoring may be subject to an early termination fee*