Ask Our Security Experts: 888-292-1777                                                                      free shipping                                        facebook twitter pinterest googleplus

Customer Service

 





Shipping Policy

All orders received before 2:00 PM Eastern time Monday through Friday will be shipped the same day for all in-stock items. Any expedited orders will be shipped the same day if received before 3:00 PM Eastern time Monday through Friday. We will contact you if any items are special order. 



Safe Secure Shopping

Not just listed with the BBB We are an accredited member in good standing. You will find no unsatisfied customers listed with strongmansecurity.com, not now not ever

At Strongmansecurity.com we take security very seriously and that is why we selected the ultra secure merchant package

Is Strongman Security secure?
Storngman Security akes your security seriously and takes reasonable steps to protect your information. No data transmission over the Internet or information storage technology can be guaranteed to be 100% secure. The following is a summary of the measures Strongman takes to protect your information and descriptions of ways we implement these measures for different types of information you may provide to us.

Security for buyers when ordering through our online Shopping site
The following is a description of steps Strongman takes to protect your information from misuse when ordering through our secure store

Secure Socket Layer (SSL) strongman  uses SSL (Secure Socket Layer) encryption when transmitting certain kinds of information, such as financial services information or payment information. An icon resembling a padlock is displayed on the bottom of most browsers window during SSL transactions that involve credit cards and other forms of payment. Any time a Strongman asks for a credit card number during checkout for payment, it will be SSL encrypted. The information you provide will be stored securely on our servers.

CISP Compliance Strongman Security utilizes a certified CISP-compliant. Created by Visa and MasterCard, the Cardholder Information Security Program (CISP) outlines a standard for security procedures for merchants and service providers that store, process, or transmit cardholder data.

Security Steps We Have Taken
Secure Storage Strongman maintains reasonable physical, electronic, and procedural safeguards that comply with federal regulations to protect personal information about you.

Returns & Replacements

RETURN POLICY: Strongmansecurity.com provides a 30-day money back guarantee on all products and services purchased, except special order items. If for any reason you are not satisfied with your purchase, simply notify us  and we will immediately issue a Return Merchandise Authorization Number. *Some subscription based products such as GPS tracking devices and Alarm monitoring may be subject to an early termination fee*

NO RESTOCKING FEES There shall be no restocking fees if the items are returned in perfect re-sellable condition. Any shipping charges accrued from Strongmansecurity.com are non refundable unless the return is due to our error.

CONDITIONS The following terms must be met by you. Return the merchandise to us within 30 days of your original receipt of the order. The products must be returned in new, resalable condition. Carefully repackage and double-box the merchandise and clearly mark the RMA on the outside package You must include all packaging materials. Packaging materials must not be torn or damaged. All manuals and warranty registration cards must be unmarked and in new condition. We recommend items be shipped with a tracking number Any programming MUST be reset back to factory default.

RETURN SHIPPING You must pay any return shipping expense. Upon receipt of the returned merchandise in good order in compliance with the above and within 30 days of original delivery, we will issue credit to your charge account. You may elect to receive store credit towards another purchase or to simply receive a refund. Please let us know if you would like a store credit

*Some subscription based products such as GPS tracking devices and Alarm monitoring may be subject to an early termination fee*

Payment, Pricing & Promotions

Credit Cards

We accept the following credit cards: MasterCard, Visa, American Express, and Discover. We do not accept Diners Club. We do not allow multiple credit card payments for web orders. Split credit card payments are however accepted for orders placed over the phone or in our store


Paypal

We accept PayPal payments (via our website only) provided that the shipping address is a PayPal confirmed address. PayPal is accepted for U.S. Customers only Please note: PayPal payments cannot be combined with other payment methods.

Click Here To Learn more about Paypal

Click Here to learn more on how to "Confirm" an address with PayPal.

Not sure if your address is "Confirmed"? You can check if your address is confirmed by logging in to this page. PayPal Confirmed addresses will be marked as "Confirmed" in the STATUS column.

Note: We do not accept eChecks (bank account payments) via PayPal unless you have sufficient funds available in your PayPal balance or a valid credit card attached to your account (for back-up purposes). PayPal may therefore ask you to add a valid credit card to your account or add funds to your PayPal balance to complete your order. Click here to learn more.

PayPal Customer Service can be reached at 888-221-1161 and will be able to help you verify if your address is confirmed. They can also assist you in setting up the information correctly on your account.

Purchase Orders

All Government and School Organization PO's are welcome. Please send your Purchase order to orders@strongmansecurity.com or fax to 888-292-1777 

 

Viewing Orders 

 

 

 

Low Price Guarantee

Our no hassle price promise is very easy. If you find a lower advertised price than what we have in our store, simply send this to us by Clicking, Calling, or Chatting and we will do our absolute best to win you over.

And if within 30 days, you find a better deal after shopping with us, you can return your purchase to us for a full refund!